You get free 2-day delivery for all orders. We've partnered with Amazon Fulfillment to ensure all of your orders arrive on-time. You can also choose to upgrade to overnight shipping at checkout for an additional $9.99. If you choose a faster shipping method on your first order it will NOT be used for your next subscription order. You will never be charged any shipping fees on your 2nd+ subscription order.
100% Satisfaction Guarantee
Vanish has a 100% satisfaction guarantee for your first order. All non-subscription, full-priced returns are accepted within 30 days of delivery. After we receive your returned items, we will process your refund onto your original form of payment. Original shipping and handling fees and "Duties & Taxes Reimbursements" will not be refunded. Please allow 5-10 business days from receipt of your returned item(s) for your refund to post. If you need help with a return please reach out to us at firstname.lastname@example.org and we’ll help you process it ASAP. Please note that the 100% satisfaction guarantee only applies to your first order. We are unable to accept returns on any recurring subscription orders. We are unable to accept returns on discounted orders such as the "get your first bottle for $9.99" sale.
If you wish to cancel, you can do so at any time by emailing email@example.com. If you choose to email us, we will cancel your subscription order within 24 hours of receiving a cancellation request. If you email us last-minute or while the order is processing, our customer service team might not have time to process your cancellation before your order is placed. Please make sure you contact us 24 hours before your order is set to be fulfilled. We are unable to refund processed subscription orders unless you emailed our customer service team at least 24 hours prior to your next order date.
*NOTE: If you have accepted a special offer such as a "$9.99 for your first order with a monthly subscription" or "Your first bottle is free" and agreed to a set subscription period, we will be unable to cancel your subscription until the end of the agreed upon period. The normal period is 3 months.